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Better Help Online Therapy

Unlike many of the other online therapy services, BetterHelp matches you to a counselor before you ever sign up. This is not only great at putting you at ease, knowing who you will be speaking with from the get-go, but also encouraging you to sign up for good, since you know that you will be talking to an actual person.
8.5
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Pros
  • Available for individuals, couples, and teens
  • The world’s largest online counseling service
  • Professional therapist available
  • Easy but thorough counselor matching system
  • Many different avenues to reach your therapist
  • One price per week no matter how much you use
  • Low income discount
  • Unique Features
  • Therapy Methods
  • Cost
  • Customer Support
  • Conclusion

Unique Features

The matching process is pretty thorough, asking insightful questions to pinpoint who would be your best match. You also get to input your own words at the end so that you and your therapist can start off with what is really important to you.

Better Help is the biggest online therapy service provider and they offer services from over 5000 therapists across the country. Their counselor matching system is top notch.

They have a wide variety of therapists that in many different areas so that no matter what your concerns are, you can be assured that they are well suited to that subject matter.

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Therapy Methods

One of the biggest benefits of getting help through an online therapy service is the ability to get help whenever you need it, however you need it. Better Help offers therapy through a variety of channels.

Messaging-Better Help therapists offer their thoughts and talk therapy through text messaging on your phone. This way of therapy has many positive benefits to therapy. For one thing you have time to put your thoughts into words without saying the wrong thing and not being able to take it back. You can also look back at your conversations and possibly see the ideas and concepts in a different light another day, perhaps having a breakthrough.

Chat- You also have the opportunity to use chat through their app if you want things to stay more private. You can download this app through your app store and it keeps record of all your conversations. This has the same benefits as text messaging.

Phone- If you do better expressing yourself through voice, you can contact your therapist by phone as well. If you don’t get a hold of your counselor the first call you can leave a message and they will get back to you as soon as possible. You can also make an appointment for a phone call through the app.

Video- Perhaps it makes you feel better to be able to see your therapist. It can be more supportive at times to see a human in front of you. Better Help makes video therapy an option. Of course, it would have to be set by appointment in order to allow your therapist time to set up their video chat equipment.

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Cost

Unlike traditional therapy that would cost plenty per session to make it very expensive, Better Help costs one fee per week and you can use the services as much as needed. There is no contract. You can stop whenever you feel like.

The regular cost per week is $59 per week but they offer a reduced fee for those who qualify due to low income.

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Customer Support

Better Help has a detailed list of frequently asked questions on their website. If you still need help, you can either send them an email or fill out the online form. They will get back to you as quickly as possible.

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Conclusion

If you were hesitant to see a therapist because you couldn’t afford it or you didn’t think you had the time, things are progressing. Better Help does their best to make their online therapy services as affordable, convenient, and helpful as possible.

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*THE ABOVE IS NOT, AND SHALL NOT BE CONSIDERED AS, A PROFESSIONAL OR MEDICAL ADVICE.

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Our Editors

75-2-min

Kace

Kace has tried various online therapy services personally and is happy to share her knowledge about them.

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Andrew

Andrew is passionate about the field and is very curious about how you can help people remotely.

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